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Thursday, April 28, 2011

The Original Inglorious Bastard

Churchill –– the name is synonymous with British resolve, toughness and pure grit. While Prime Minister of Great Britain during World War II, Winston Churchill was singularly defiant of Hitler and his repeated assaults on the Brits. From the air war during the Battle of Britain to the last ditch lobbing of Nazi flying bombs onto London, Churchill always spoke truthfully to his people about their situation, yet shored up their fortitude with his signature gruff voice, while inspiring their courage with the most eloquent of speeches. Churchill would not relent, nor would he allow the whole of England to falter.

A deep dig into his biography reveals that Churchill was, indeed, a lot of things. There was his bright side as a historian, a writer, and an artist. In fact, he was a recipient of a Nobel Prize in Literature. Then there was his dark side as a proponent of eugenics and harsh British dominion over the colonies -- including India.

Through it all, Churchill was also considered a maverick –– seemingly always leading the opposition party, which ever party happened to be out of favor at the time. Yet he was also widely considered and admired as a a noted statesman and orator. And as a brand, he is ever iconic of England and its resoluteness against a deadly foe.

Born to an aristocratic family (1874), his father was the son of a Duke and his mother an American socialite, Churchill's contradictions came early. As a boy he was independent and rebellious and, for the most part he ... well, sucked in school. Interesting for such a man that would later be celebrated for his prose and intellect.

His failings as a student faded as he gravitated to the military, though not with ease at first. On the first and second attempts Churchill failed the entrance exam to a military academy, but in typical Churchill fashion, he hunkered down and kept on until he succeeded.

On admission, he immediately mounted up with the cavalry rather than stomping around with the infantry. Yes, cavalry –– this was around 1890. Besides, the grade requirement was lower and also meant that he could avoid mathematics, which he "disliked." Ultimately, the young cadet with a poor academic history graduated eighth out of a class of 150.

A natural companion to Churchill's emerging military service was a parallel career as war correspondent. He never intended on a conventional path of promotion through army ranks. Churchill sought every possible chance to participate in military action. And he used whatever family influence he could to secure postings where that action was. In doing so, he wound up filing noteworthy commentaries on the Empire's military excursions. Those reports for several London newspapers, as well as extensive books on campaigns, positioned Churchill in the eyes of the public, like Caesar, as a warrior.

One of the signature characteristics of Churchill was born out of his time in Cuba. In 1895 he was there to observe the Spanish fight against Cuban guerrillas. There he came under fire for the first time––standing fast without fear. What's more, his time in Cuba fostered a fondness for the island as well as for Havana cigars.

Churchill served for another 20-years, from Cuba to India, Sudan to South Africa, and finally in the trenches of World War I. Reckless and courageous, the man never shied away from combat or his duties to the crown. Once he was even captured by the enemy, but made a daring escape which made him a national hero. Of course, every moment of each adventure was well documented for public consumption.

On and off from 1900 through 1939, and between military actions, Churchill was deeply entrenched in British politics. He led the Conservatives and then the Liberals, and then Conservatives again. Even during his "wilderness years" where he held no official post or was aligned with any party, his commentaries on events of the time were widely read and often stirred controversy.

When the shadow of Nazi Germany fell over Europe, it was apparent to Parliament, to King George, and even to Prime Minister Neville Chamberlain himself that only one man was the right one to growl against Hitler. Therefore, submitted for your approval...


1. Determine the most appropriate brand-positioning attribute.
Never waver, never surrender--victory for the empire! That was Churchill, perhaps more like a Spartan than a child of an aristocrat. His signature traits were toughness, courage under fire, and the unpredictability of a maverick. His military career, and even his politics, show a aptitude for confrontation in the face of unlikely odds.
Tough like a junkyard dog.
2. Devise a distinctive way to articulate the brand position.

"We have but one aim and one irrevocable purpose. We are resolved to destroy Hitler and every vestige of the Nazi regime. From this nothing will turn us - nothing. We will never parley, we will never negotiate with Hitler or any of his gang."

These are Churchill's own words, spoken in his growling, voice with resolute tone.

Growling, Resolute and Inspirational

3. Develop a focused brand personality that customers can use to recommend or introduce your company to others.
The Russians best described Churchill with a brand personality that has stuck. It aptly describes Churchill's shared traits with the beast. "... a mischievous dose of stubbornness, the English Bulldog is incessantly loyal."
 The British Bulldog
4. Establish graphic standards.
The British Bulldog was all about persona, but Churchill was an image unto himself. Caricatures, photos, logos (the Churchill Center) all share distinct symbols of the brand––his victory sign, the Bowler hat, and a Cuban hanging off one corner of his mouth. 
5. Implement internal branding programs to reward employees for behaving in ways that are consistent with the brand personality
Churchill's management style was a mix of MBWA (management by walking around) and pestering. He was an admitted pain. His work ethic was prodigious and he expected as much from others. He met frequently with his teams to make sure things moved forward.
 Churchill hate the idea of progress being stalled due to decision by committee. He was a tough boss and he knew it. But his sometimes rude and irritable behavior was often overruled by his great charm and personal contribution. His teams were very loyal to him.  
6. Consistently and uniquely execute the branding program.
"Action is paralyzed if everybody is to consult everybody else about everything before it is taken. Events will outstrip the changing situations." These are Churchill's own words and an attitude that didn't sit well with his colleagues. In all things that Churchill did, however, his efforts were driven strongly forward, and often with intended result. 
If there were a slogan that exemplified Churchill, it was his own "KBO," which means Keep Buggering On!
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Correction: This post originally stated Winston Churchill was the son of a Duke; he was not. Churchill was the grandson of a Duke. His father, Randolph Churchill, was a younger son of the Duke of Marlborough. Thanks to reader "FlickSheridan" for making BIH aware of the error.

1 comment:

  1. The British Bulldog is a wonderful metaphor, but what about the cats? Ol' Winnie was very fond f his pet felines, and would refuse to eat until the had been fed, and would allow them onto his dinner table.

    And the naps! After lumch, every day (the SOB would stay up into Musician Time, when he felt it needful, but still insisted on the nap after lunch. I love his diktat: A nap doesn't count unless you tke your clothes off.

    Perhaps his greatest accomp;ishment was the declaration that "I want all notices to me to be delivered on one half of one sheet of standard notepaper".

    Gotta love him for that if nothing else.

    Your one time opponeeent in the cheerleading elections,

    JJC

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