This is old but it's about to be new because I've received a few"asks" to make this current. Therefore, submitted for your approval:
Marketing communications (marcom) remains a game of strategy, the winning approach incorporating the right mix of the right message, the right brand, and the right audience, using whatever targeted tools are on hand at the moment of dissemination. Modern arsenals are loaded with channels of communication, but way back in the day, it was word of mouth that was king. But how did ancients ignite the verbal firestorm, the chatter that would spread your message as far as the frontiers of your nation-state, or beyond?I know. Can one really talk about “ancient marcom,” especially in comparison with the hyper-digital age? Yes. The foundations are the same—it’s the tools that evolve. And just as a matter of opinion, though well-substantiated, every stride man has ever made began with a marketing pitch, an effort to convince someone of something—and that pitch didn’t have to be about commerce, but it was always about getting someone to buy-off on an idea. Always. So marcom was born with that first message needing to be sent in order to persuade someone to engage in some activity: a trade, building a fire, going on a hunt, family or tribal politics, or military action—even sexuality. Oh yes, it could be definitively said that sexuality was, and is, a primal driver of promotion and persuasion.
"And so marcom was born with that first message needing to be sent in order to persuade someone to engage in some activity..."
Barkers are a simple concept. Pay someone willing to stand in public and yell out a message, repeatedly to passersby—whether it was public decrees by leadership, a sale, or an event. During the rise of the Greco-Roman eras, barkers evolved into orators. Orators were actually trained in delivering messages with the objective of persuasion. Even when hired to regularly “broadcast” news at specific times of day in specific centers of the city, it was never done so with journalistic objectivity. Just like today, the message was not to be confused by the facts.
It was almost a thousand years later when another Babylonian icon gave us more evidence of his culture’s marcom innovations. Cyrus the Great ruled over Neo-Babylonia, more commonly called the vast Persian Empire, between 559 and 530 BC. To put this into perspective, it was during Cyrus’ time that tensions between Athens and Persia began, culminating in the Battle at Marathon, and later at Thermopylae, which made Sparta’s 300 so famous. And while Athens was somewhat irritated with Cyrus, the reality is that he was a pretty tolerant leader—and considered a very progressive thinking one. We get this from the Cyrus Cylinder.
The Cyrus Cylinder is just that, a terracotta cylinder with a lot of cuneiform writing all over it. The author was a master at writing to fit. In just 45 lines of text, the content is reminiscent of either a State of the Union speech or an annual report—perhaps both. Subject matter includes an introduction reviling Cyrus’ predecessor while associating Cyrus with a popular deity, including a prayer on behalf of Cyrus. It further details Cyrus’s royal titles and genealogy, and his peaceful entry to Babylon. The author also commends Cyrus’s policy of restoring Babylon and declares that Cyrus improved the lives of citizens, enabled the people to live in peace, repatriated displaced peoples, restored temples and cult sanctuaries, as well as increased the offerings made to the gods. Finally, it lists and details the Babylonian public-works activities ordered by Cyrus.
Cyrus was extolling his brand in quite a sophisticated manner—this cylinder was essentially his value proposition to the people of Babylon. No doubt that Cyrus the Great was a peach of a king, but the Cyrus Cylinder is a gem of propaganda. The British Museum, where the cylinder is housed, describes it as an artifact of Mesopotamian “propaganda that reflects a long tradition in Mesopotamia where, from as early as the third millennium BC, kings began their reigns with declarations of reforms.”
The Cyrus Cylinder also reveals another Babylonian marcom innovation, “sponsorships.” We think of corporate logos plastered all over stadiums and skyscrapers, but the whole idea was born out of Babylon. Sponsorships allowed kings to stencil their names on the public works they’d constructed—temples, bridges, gates, statues, or obelisks. Not just their names, mind you, but their deeds were carved or etched into stone, extolling their awesomeness. In effect, they put their stamp on something seen by everyone who either lived in their territory or visited it.
The modern evolution of sponsorships was already evident by the time of the Colosseum in Rome. Senators and other influencers purchase box seats at the arena—not unlike having season tickets and suites at today’s stadiums. They carved their name or message on the stone facing the center of the stadium so that citizens attending the games or event, would get a messaging “touch.” This tactic has not changed.
"But their deeds were literally carved or etched into stone, praising their awesomeness."
Modern communicators like to think they are clever—especially the gorilla marketers. But even then, the ancients were way ahead. Besides directly displaying their obvious charms to potential clients, prostitutes of the ancient world used a very clever channel. The soles of their sandals were carved so they left an imprint that read, follow me on the ground as they walked. Talk about tracking your results.
Along one of the main roads in the ancient Greek port of Ephesus, there are well-worn cement blocks. In the lower corner of many of these pavers is the etching of a woman, presumably Aphrodite. Beside her is an impression of a left foot, which supposedly tells one to look on the left side of the street. There are other images carved into the stone, but according to guides, these stones are early advertisements, essentially saying that “If you walk straight along this road, you will find women on the left side of the street. They will give you love for a price.” In other words, this was an ad for a local brothel.
"Marks identifying a particular brothel engraved into paver stones denoted some level quality..."
Similar stones can be found in other ancient port cities. Marks identifying a particular brothel engraved into paver stones denoted some level quality, because if the house could afford the stones or craftsmen to engrave them, then they must be of quality—or at least popularity. Very often, such marks were akin to logos, symbols used to convey identity. They were a referent for those unable to read or, at least, unfamiliar with the written language of the land that they were in. In the ancient world, logos were a quick conveyance of what something was or what one might have gotten out of it.
It's understandable to a degree that a persistent misconception is that logo and brand are synonymous. They are not. And for explanation's sake, let's start with the origins of the expression "branding." The term is taken from "firebrand"—using a red-hot stick or metal to burn a mark in something, including livestock. While most of us associate the latter with the American west, the Egyptians were doing it well before the Christian era. Regardless of whether you’re describing stockyards in Tanis or Tombstone, the idea is the same and based on a unique or distinctive symbol burned into the flesh of horses, cattle, sheep or whatever. That symbol differentiates one person's livestock from another's. But that symbol, which could be interpreted as a logo, has absolutely zero value if you know nothing about it. The cow, and the resulting meat or breeding stock, could be quality or questionable. The symbol is meaningless without something of perceived value or experience associated with it. And value—real or perceived—is where branding comes in. Indeed, that is what defines a brand.
"That symbol differentiates one person's livestock from another's. But that symbol, which could be interpreted as a logo, has absolutely zero value if you know nothing about it."
Branding is about reputation, and reputation is the brand—what a prospective buyer or even the receiver of a simple message expects from the seller or the message bearer. Word gets around when a merchant sells junk or treats customers poorly. We know (or should) which information sources are about fluff or intentional misdirection. Even in personal branding, there are those people whose opinions are trusted, and others less so. All of that equals what marcom professionals refer to as "expectation." Then as now, the successful cultivation of expectation included the contemporary concept of "user experience," which is defined as a whole slew of things between a customer finding a merchant or service provider, to satisfaction after the sale. The essence of it all was the same as today, but especially crucial in the ancient world. The intended or desired public perception of one's brand depended on getting the word out—which meant using the channels of the day, including but not limited to gossips, orators, and clay cylinders—all firing up the Twitter of the ancient world, known as word of mouth.